Josera Recall: Dog Food Cans Swelling Up

Louisa Stoeffler Editor

September 12, 2025, 8:30 am | Read time: 2 minutes

The pet food manufacturer Josera has initiated a recall for its dog food “Meat Lovers Pure Lamb.” Affected is the 400g can with the best-before date of May 19, 2028, and the batch number 521 10000_0320. Dog owners who have the product at home should no longer feed it to their pets, as a defect has been identified.

Reason for the Recall

Initially, the portal “produktwarnung.eu” reported that Josera had not provided a specific reason for the recall despite inquiries, which was highly unsatisfactory for many dog owners and caused uncertainty.

In an update, the manufacturer finally announced that some cans of the affected batch had swollen. This swelling indicates possible errors in filling or shelf life, which are currently being investigated by experts.

Even though the exact cause has not yet been definitively clarified, the company strongly advises against continuing to use the food, as it cannot be ruled out that it may lead to health problems in the animals.

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The affected product Meat Lovers Pure Lamb

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Distribution Channels

The affected product is not only available in physical stores but was also sold through various well-known online retailers. These include Zooplus, Zooroyal, bibita, Futterplatz, as well as Josera’s own online shop. Anyone who ordered there should definitely check if the cans at home belong to the mentioned batch.

About Josera

The family-owned company Josera, based in Kleinheubach, has been known for decades for producing high-quality dry food for dogs and cats. In addition to classic food varieties, the manufacturer also offers special nutrition for animals with specific needs, such as allergies, sensitive gastrointestinal tracts, or special dietary requirements. The range includes puppy food, diet and light products, and premium lines for nutrition-conscious pet owners.

Customer Service and Refund

Affected customers will receive a full refund of the purchase price. The cans can either be returned directly through the retailer or claimed with the manufacturer. Josera requests that any questions or issues regarding the recall be directed to customer service:

Hotline: +49 9371 940 150
Email: kundenbetreuung@josera.de

This article is a machine translation of the original German version of PETBOOK and has been reviewed for accuracy and quality by a native speaker. For feedback, please contact us at info@petbook.de.